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Refund policy

Last updated: 1 November 2026

Short and simple: you only pay when you choose a plan, and we never charge you automatically.

  1. 1

    The free trial

    The 3-month trial is free and needs no card, so there is nothing to refund. When it ends, your account becomes read-only. Nothing is deleted.

  2. 2

    Cancelling a plan

    Cancel anytime from Settings → Billing. Your plan stays active until the end of the period you've paid for. We don't refund part of a period that has already started.

  3. 3

    Charged twice or too much

    If you were charged twice, or paid more than your plan's price, message us with the transaction ID. We return the extra amount in full, to the same EasyPaisa, JazzCash or bank account.

  4. 4

    Changing plans

    An upgrade starts at once. A downgrade takes effect at the end of the period you've paid for.

  5. 5

    How to ask

    Message us on WhatsApp with your phone number and the transaction ID.

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